Mention personality assessments, and someone will eventually say, “I don’t like putting people in boxes.” I understand the concern. People are more complex than four letters, four birds, or any other framework. The bigger problem is that organizations are already...
Have you ever met someone at a networking event who seemed uncomfortable talking? It’s tempting to assume they’re shy, antisocial, or simply not good at networking. More often than not, that’s the wrong conclusion. Understanding the DISC styles (which I call Eagles,...
When someone makes an unexpectedly rude comment or launches a personal attack, the natural impulse is to defend yourself. You explain, correct, push back, or return the favor with something equally sharp. That reaction feels satisfying for about six seconds. Then the...
Each of us enters the world with natural behavioral tendencies shaped by our biology. Those tendencies remain remarkably consistent throughout life, but they don’t exist in isolation. Our family influences us first. Friends shape us over time. Teachers, managers, and...
Most bad hires don’t come from weak answers. They come from strong answers that don’t reflect how the person will show up on day one. To understand how someone will perform in a role, interact with coworkers, and fit into a culture, you need to tune into their style....
The worst advice I ever received sounded practical. “Go get a real job.” It came from my accountant. I had just finished my MBA and launched my team-building company. I had decided before graduation, but this was the point when it stopped being an idea and became my...
